sc999 Terms and Conditions — Please Read Before Playing

Key Terms at a Glance

The following summary cards highlight the most important principles of the sc999 Terms and Conditions. They do not replace the full terms below — please read each section carefully before using the sc999 platform.

1. Eligibility and Age Requirements

Access to sc999 is restricted to individuals who meet all of the following eligibility criteria. By registering an account, you represent and warrant that you meet each of these criteria in full:

• You must be a resident of or physically located in a jurisdiction where online gambling is not expressly prohibited at the time of use.
• You must be acting on your own behalf as an individual and not on behalf of any third party, business, or commercial enterprise.
• You must not be a current employee, contractor, director, or officer of sc999 or any of its affiliated companies, subsidiaries, or game providers.
• You must have only one registered sc999 account. Operating more than one account is strictly prohibited.
• You must not be registered on any self-exclusion database or have voluntarily excluded yourself from gambling services.

2. Account Registration and Security

To use sc999 services, you must register an account by providing accurate, current, and complete information as requested during the registration process. sc999 relies on the accuracy of this information to verify your identity and comply with its internal account management policies.

• You must provide your real name, a valid Bangladesh mobile phone number, and a secure password when registering. Fictitious or inaccurate registration details are a breach of these Terms.
• You are solely responsible for maintaining the confidentiality of your sc999 account password. You must not share your login credentials with any other person under any circumstances.
• sc999 reserves the right to request identity verification documents (such as a copy of a national ID card or passport) at any time, including before processing withdrawal requests above specified thresholds.
• Accounts may only be held and operated by the registered individual. Transfer, sale, or assignment of an sc999 account to any third party is strictly forbidden.
• If you suspect that your sc999 account has been accessed without your authorisation, you must notify sc999 customer support immediately via live chat or email.

sc999 will not be held responsible for any losses arising from a player's failure to protect their account credentials, including losses caused by a player sharing their password with another individual.

3. Deposits and Withdrawals

sc999 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following terms apply to all financial transactions on the sc999 platform:

• The minimum deposit amount is ৳200. Deposits below this amount will not be credited to your account.
• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• sc999 charges zero transaction fees on all deposits and withdrawals. Any fees charged by third-party payment providers (such as bKash or Nagad) are outside sc999's control and are the player's responsibility.
• Withdrawal requests submitted before 10:00 PM Bangladesh Standard Time (BST, UTC+6) on a business day are processed the same day. Requests submitted after this cut-off time will be processed on the following business day.
• Withdrawals can only be made to the same payment method used for the most recent deposit, unless otherwise approved by the sc999 compliance team.
• sc999 reserves the right to request additional identity verification before processing any withdrawal. Failure to provide requested documentation within a reasonable time may result in the withdrawal request being declined.

sc999 will not process withdrawals to accounts held in names other than the registered sc999 account holder's name. Any attempt to withdraw funds to a third-party account will result in the request being declined and may trigger a full account review.

4. Bonuses and Promotional Offers

sc999 offers bonuses and promotions to eligible registered players from time to time. All bonus offers are subject to the following general terms, as well as any specific terms and conditions published alongside each individual promotion:

• All bonuses are subject to wagering requirements (rollover conditions) before any withdrawal of bonus-derived winnings can be made. The specific rollover requirement for each bonus is stated in that promotion's individual terms.
• sc999 welcome bonuses are available to new players on their first qualifying deposit only. Each player is entitled to claim a welcome bonus once per registered account.
• Bonuses may only be used for real-money gaming on the sc999 platform. Bonuses cannot be transferred, exchanged for cash directly, or used on restricted game categories as specified in the individual promotion terms.
• sc999 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, provided that such changes do not adversely affect bonuses already credited to a player's account.
• sc999 reserves the right to void bonuses and any winnings derived from them where there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using prohibited betting patterns to satisfy rollover requirements, or colluding with other players.

5. Game Rules and Fair Play

sc999 offers games provided by certified third-party game providers. Each game title operates under the rules set by its respective provider. Players are responsible for familiarising themselves with the rules of each game before placing real-money bets. The following general principles apply to all games on the sc999 platform:

• All game outcomes are determined by certified RNG technology (for virtual and slot games) or by real-time dealer action (for live casino games). sc999 does not manipulate game outcomes.
• Technical malfunctions void all pays and plays. If a game round is interrupted by a technical fault, sc999 will either complete the round from available server-side data or refund the bet amount to the player's account.
• sc999 is not responsible for losses arising from a player's misunderstanding of a game's rules, paytable, or volatility. Players are strongly advised to use the demo or free-play mode where available before wagering real money.
• Minimum and maximum bet limits apply to each game and may vary by title and by game provider. These limits are displayed within the game interface and are enforced by the provider's platform.

6. Responsible Gaming

sc999 is committed to promoting responsible gaming. We believe that gambling should be a form of entertainment and not a financial obligation. sc999 strongly encourages all players to play within their means and to be aware of the risks associated with gambling. The following responsible gaming provisions are in place:

• Players may set voluntary deposit limits on their sc999 account by contacting customer support. Once set, deposit limits cannot be increased for a cooling-off period of at least 24 hours.
• Players may request a self-exclusion period of 1 week, 1 month, 3 months, 6 months, or indefinitely by contacting sc999 customer support. During a self-exclusion period, the player's account will be locked and no deposits, bets, or withdrawals will be permitted.
• sc999 strictly enforces the 21+ age requirement. Players who are found to be under the age of 21 will have their accounts immediately suspended, any winnings forfeited, and deposits returned where possible.
• If you feel that gambling is negatively affecting your life or the lives of those around you, sc999 urges you to seek help. Contact our 24/7 support team or visit our Responsible Gaming page for guidance and resources.

7. Prohibited Conduct

The following actions are strictly prohibited on the sc999 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and a permanent ban from sc999 services:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or circumvent any sc999 security or verification system.
• Colluding with other players, dealers, or sc999 staff to gain an unfair advantage in any game, including card counting in live dealer games or sharing account access.
• Registering more than one sc999 account, whether under the same name, a different name, or any combination of personal details, for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Engaging in money laundering or using the sc999 platform to process, transfer, or conceal funds derived from illegal or fraudulent activities.
• Exploiting any technical error, software glitch, or misconfiguration of the sc999 platform to obtain credits, winnings, or any other benefit that would not have been available under normal operating conditions.

sc999 reserves the right to investigate any account activity that appears to be in violation of these Terms. During an investigation, sc999 may temporarily freeze account funds. If prohibited conduct is confirmed, the account will be permanently closed and all remaining balances may be forfeited without refund.

8. Account Suspension and Termination

sc999 reserves the right to suspend or permanently close any player account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions, including but not limited to prohibited conduct, provision of false registration details, or failure to complete identity verification.
• A court order, regulatory directive, or law enforcement request requiring sc999 to restrict, suspend, or close the account.
• A player's voluntary request to close their own account, including requests made as part of a self-exclusion arrangement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, sc999, its directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the sc999 platform, including but not limited to: loss of funds resulting from technical faults outside sc999's reasonable control; loss of winnings resulting from a player's misunderstanding of game rules or bonus terms; or service interruptions caused by maintenance, third-party outages, or force majeure events.

sc999 makes no warranty, express or implied, that the platform will be available without interruption, error-free, or free from viruses or other harmful components. sc999 takes reasonable technical precautions but cannot guarantee uninterrupted service given the nature of internet-based platforms.

10. Intellectual Property

All content on the sc999 platform — including but not limited to the sc999 brand name, logo, website design, graphics, text, game interfaces, and promotional materials — is the intellectual property of sc999 or its licensors and is protected by applicable copyright, trademark, and intellectual property law. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any sc999 content without express written permission from sc999.

11. Privacy

sc999's collection, use, and storage of your personal data is governed by the sc999 Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also accept the sc999 Privacy Policy. You are encouraged to read the Privacy Policy carefully before registering an account.

12. Amendments to These Terms

sc999 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, sc999 will make reasonable efforts to notify registered players via email or an on-platform notice prior to the changes taking effect. Your continued use of the sc999 platform after any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the sc999 platform and may request account closure by contacting customer support.

13. Contact and Disputes

If you have any questions about these Terms and Conditions, wish to raise a complaint, or need to report a potential breach, please contact the sc999 customer support team in the first instance. sc999 commits to responding to all formal complaints within 5 business days. The preferred method of contact for formal complaints is email, as this creates a written record for both parties.